Privacy Policy

Introduction

Tilde Agency ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website tildeagency.com or engage our insurance brokerage services.

Information We Collect

Information you provide directly: When you request a quote, fill out a contact form, or otherwise communicate with us, we may collect your name, email address, phone number, company name, business address, and information about your insurance needs and risk exposures.

Insurance application information: To place coverage on your behalf, we may collect detailed business information including revenue, employee count, industry classification, claims history, and other underwriting data required by carriers.

Automatically collected information: When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide insurance brokerage services, including obtaining quotes and placing coverage
• Communicate with you about your policies, renewals, and claims
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal and regulatory obligations

Information Sharing

We may share your information with:

• Insurance carriers and underwriters: To obtain quotes and bind coverage on your behalf
• Affiliate brokers and agents: When we refer business to partner agencies to serve your needs
• Service providers: Third parties who assist us in operating our business, such as technology providers and professional advisors
• Legal and regulatory authorities: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to protect data transmitted between your browser and our servers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Insurance records may be retained for a minimum period as required by applicable state insurance regulations.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

To exercise any of these rights, please contact us at info@tildeagency.com.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tilde Agency
Email: info@tildeagency.com
Website: www.tildeagency.com